Privacy Policy

Last updated: July 8, 2026

GetApostille.co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our document preparation services.

1. Information We Collect

We collect information you voluntarily provide when placing an order or contacting us, including:

Full name and email address
Document type and issuing state
Destination country
Scanned copies of documents you upload for apostille processing
Shipping address (when applicable)
Payment information (processed securely by third-party payment processors — we do not store card numbers)

We also automatically collect standard web analytics data (pages visited, browser type, approximate location) through analytics tools to improve our service.

2. How We Use Your Information

To process and fulfill your apostille order
To communicate with you about your order status
To send digital copies of your completed apostille
To respond to customer service inquiries
To improve our website and services
To comply with legal obligations

3. Document Handling

Documents you upload are used solely for the purpose of processing your apostille request. We do not sell, rent, or share your documents with any third party except as required to fulfill your order (e.g., submitting to the relevant Secretary of State office). Documents are stored securely and deleted from our systems within 90 days of order completion.

4. Information Sharing

We do not sell your personal information. We may share information with:

Government authorities (Secretary of State offices, US Department of State) as required to process your apostille
Shipping carriers to deliver your completed documents
Payment processors to handle transactions securely
Service providers who assist in operating our website, under confidentiality agreements

5. Data Security

We use industry-standard SSL encryption to protect data transmitted to and from our website. Access to customer data is restricted to authorized personnel only. While we take reasonable precautions, no internet transmission is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@getapostille.co. We will respond within 30 days.

7. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly as a result.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.

10. Contact Us

For questions about this Privacy Policy, please contact us at:
Email: hello@getapostille.co

GetGetApostille.co is an independent, privately owned document preparation service. We are not affiliated with, endorsed by, or operated on behalf of any government agency, including the US Department of State or any Secretary of State office.